Ernie Rea – Director of Vantage Windows & Doors

When Ernie Rea set up Vantage Windows & Doors back in 2011, he took his time to find a firm of accountants that were the right fit for his business.

“I met with several firms but there was something about Benson Wood – I just felt a personal connection with them straight away. I thought, ‘these are people I can work with!’

“My business took off pretty much from year one and has grown rapidly. As I’ve needed more complex help and advice, Benson Wood has more than kept pace with my requirements.

“Initially there was only me on the payroll as the majority of the work was outsourced to sub-contractors but as we took on staff the payroll became more complex. So, in addition to dealing with my year ends and VAT returns, BW also gradually took over my payroll requirements.

“Today, I still have a number of self-employed fitters and surveyors – some are VAT-registered and others aren’t which makes dealing with invoicing and payments fairly complex.

“Thankfully, Jacqueline and the team at BW take it all in their stride. With the DEXT system, I just scan in all my receipts and invoices as I receive them and BW make all the VAT calculations for the business on my behalf.”

In addition to dealing with Vantage’s accounting needs, Ernie now uses BW’s services for his buy-to-let property portfolio, ensuring his tax returns are submitted on time and also relies upon them to advise on personal tax matters.

Ernie continued: “I’ve been particularly impressed by BW because they have the necessary infrastructure in place to offer additional support as my business has grown. They are small enough to care but they are not a one man band and, importantly, there is always someone available to offer advice or answer a query.

“Their response times are first-rate – if I send an email, I know I’ll always get a call back by the end of the day. It’s that kind of certainty that I really appreciate.”

Cath Raisbeck – Director at Scotvapes

Cath Raisbeck has enjoyed a business relationship with Benson Wood that stretches back more than 25 years. Having been accountants for her previous business, when she decided to set up a new enterprise, Benson Wood was the natural choice.

Cath explains: “The team at BW were very helpful in initially helping up to get the business off the ground. As the company has grown – from just one vaping supplies store back in 2015, to nine stores with 30 staff, they have helped us keep pace with all the additional back office accounting tasks and tax matters that need to be dealt with.

“Yvonne at BW deals with all our payroll matters now and everything is very simple and straightforward – we send across the time sheets via BrightPay and she sorts out the regulatory side of things and handles the tax codes for us. It means we have peace of mind that we are complying with all the latest employment rules.

“When we took the plunge and invested in cloud-based Sage software, Chelsea at BW was so helpful. She took me through the software’s capabilities and showed me how to use the system.

“I really appreciated the fact that she was always there to talk me through the process if ever I got stuck and she was always super quick to respond if I emailed or phoned with a query.”

Quick responses and clear answers to problems are aspects of Benson Wood’s service that Cath particularly appreciates.

She added: “I know I can phone the team at BW any time and someone will always get back to me promptly.

“It’s something I really appreciate when I just have a quick query. For example, when I’m doing my VAT returns, I sometimes just need to double check that I’m doing a particular thing right, and I can just pick up the phone and speak to Chelsea or a member of the team who will provide me with reassurance.”

Although the majority of Scotvapes’ products are UK sourced, the company occasionally deals with European suppliers and Benson Wood advises on EU import regulations relating to VAT to ensure the business pays neither too much nor too little tax.

BW also helped Cath install Xero for VAT and DEXT for receipt handling which have helped to simplify VAT returns and reporting.

“I’m really grateful to the team at BW for being 100 per cent supportive, said Cath. “They are all really friendly people to deal with and it’s great to know that they are there for me and always have my back!”

M & J Fireplaces – James Mulheron

M & J Fireplaces is a leading manufacturer, installer and supplier of beautiful fireplaces. Based near Glasgow, the business has gone from strength to strength since its founding by James Mulheron in 2010.  

He has been in the fireplace industry for over 23 years, starting in manufacturing before moving into sales and then opening his first shop in 2005 and latterly M & J Fireplaces. 

However, the business’s road to success has not always been simple and it has relied on the services of Benson Wood to provide the certainty needed to overcome some challenging periods.  

James said: “I have worked with Benson Wood since 2006 through my former company and was always pleased with the work they provided. So, when I set up my latest manufacturing business 16 years ago, I continued to use their services.  

“I originally employed the services of a bookkeeper alongside Benson Wood to manage my business’s finances, but a few years ago my regular contact at Benson Wood retired and my Bookkeeper offered to take on all of the work on their own.  

“Over time I moved the work from Benson Wood to my bookkeeper. This turned out to be one of the biggest mistakes I have made in my business career, and I might not be here were it not for the work that Benson Wood has done. 

“For several years I relied on my bookkeeper, without Benson Woods’s assistance, and during that time I built up many fines for failing to maintain the company’s tax, VAT and pension compliance. They got me into so much trouble during such a short time.  

“Every day I was receiving emails and brown letters through my door. My life was in misery and my business and mental health really suffered as a result.  

“It was at this point that I turned to Benson Wood for help. During my previous time with them, everything was dealt with quickly and efficiently, but I returned to them with a mess.  

“In reality, I didn’t realise just how much they had done for me before, but that quickly became clear when they sprang into action to resolve all of the issues that had been created. 

“The team there were welcoming and did their best to put me at ease. I can’t speak about how much they did for me in such a short time. My bookkeeper had muddied the waters so much that I thought there’d be no fixing it, but Benson Wood started making things so much better for me in such a quick period of time. Their actions gave me the certainty that my business would be just fine.  

“They brought me into the office, sat me down and continued to reassure me that everything would be fixed. Over time, thanks to their efforts, the emails and letters with fines and threatening actions stopped coming in and I went from a state of fear to one where I no longer worry about opening up my mail. 

“The whole team went over the odds for me, even after I got myself into this situation by reducing my services with them.  

“If it wasn’t for the team at Benson Wood, I can confidently say that I would no longer be in business. That is how significant their advice and support were to me.  

“Now they keep me really well informed on everything. I no longer feel in the dark about my finances and compliance. I went from not getting told anything, to knowing everything about my business. 

“They have great systems and software in place that make my life as a business owner much simpler, and they are always in contact with me about new developments that I should be aware of. 

“If I ever have any problems at all, I can phone them up and they get back to me right away with useful advice and solutions. It is reassuring that they do exactly what they say.  

“They have bent over backwards for me, and I feel like I am part of their team.  It never feels like I am putting anyone out.  

“When I moved away from Benson Wood, things became confusing quite rapidly, but returning to them gave me the certainty and peace of mind I was in desperate need of. 

“They have helped me go from misery and hell to running and overseeing my successful business once again. I don’t know how I could ever pay them back.  

“I would have no hesitation in recommending them to anyone in business.”

Drillmar Resources Limited

Established in 2008 and headquartered in Aberdeen, Drillmar Resources is a market leader in the provision of recruitment and people-oriented solutions to the global energy industry.  

In 2022, Drillmar Resources began its partnership with Benson Wood, a reputable accountancy firm. Drillmar’s Managing Director and co-founder, Raymond Bruce reveals: “We were introduced to Benson Wood through a personal recommendation. 

They now have a versatile involvement in our operations – handling our monthly management accounts, ensuring that the financial data is accurate, timely, and transparent.” explains Raymond, “Additionally, they have provided assistance in our business financial forecasting, a critical aspect of our strategic planning and decision-making.” 

According to Raymond, the most significant contribution of Benson Wood to date has been its ability to provide clear, accurate, and timely financial data. “This clarity enables us to make informed business decisions, manage resources effectively, and plan for the future. 

Raymond would highly recommend Benson Wood to other businesses: “Their focused approach and strong customer service work ethic are standout qualities.” he asserts. 

The relationship between Drillmar Resources Limited and Benson Wood is set to continue to develop. The trust, mutual respect, and shared commitment to excellence that underpin this partnership are the foundations for its growth. 

The partnership between Drillmar Resources Limited and Benson Wood is a testament to the power of clarity in financial data and the value of a strong customer service ethic demonstrating how the right accountancy firm can provide not just numbers, but valuable insights that drive business growth and success. 

The First 50 Days Of Walk 100 Challenge

John Moffat, our CEO has completed his first 50 days of the Walk 100 challenge for the Scottish Huntington’s Association!

As an accounting firm, we love our numbers and statistics.

Check out John’s stats so far:

  • 910,787 steps
  • £360.00 raised so far
  • £2000.00 fundraising target
  • 40,293 highest daily steps
  • 18,216 average daily steps
  • 4 drenchings
  • 7lbs in weight loss
  • 26 Strathclyde country park circuits
  • 5 Chatelherault country park circuits

If you want to help John reach his fundraising target, please donate today here.

New R&D supplementary information form in effect

As of 8 August 2023, all Research and Development (R&D) Tax Credit claims require the submission of an online Additional Information Form (AIF) providing supplementary project details.

The form must be completed prior to the submission of the company tax return. If the form is not submitted, the R&D claim will not be incorporated into the company tax return (CT600).

The form can be completed by a representative of the company or an agent, but it must include information about the senior internal R&D contact who is responsible for the claim, as well as any agent involved in the claim process.

HM Revenue & Customs (HMRC) has expressed concerns about the behaviour of some agents in relation to R&D.

The requirement for details about the agent and a senior responsible individual is designed to foster transparency in the claim process and ensure that R&D compliance is supervised at a high level within organisations.

The form applies both to ongoing projects and accounting periods that have already concluded.

Companies must capture all necessary information, and they may need to adjust their internal systems to collect this information efficiently.

The form also demands details about qualifying expenditure, encompassing qualifying indirect activities and specifics about the R&D projects undertaken.

Companies with a large number of projects can provide information about a selection of the projects, but this must include at least three projects that account for a minimum of 50 per cent of the qualifying R&D expenditure.

Details must also be provided of advancements in technology, the technological baseline, the technological uncertainties, and the strategies used to overcome them.

There are concerns among some advisers that current reports may not meet the new requirements, particularly if the projects are similar and relate to the same technological uncertainties.

Allocating costs between projects may also pose challenges, potentially leading to increased administrative costs for businesses that comply with the new rules.

Unsure of how these changes affect you and your claims, now and in the future? Speak to our experienced team today.

£56 million overpaid in pension tax

In the second quarter of 2023, overpayments on pension tax in the UK reached £56 million.

This was an increase of nearly £8 million from the first quarter of the year, according to HM Revenue & Customs (HMRC).

This figure is almost double the £33.7 million collected in the same period the previous year.

During this quarter, approximately 16,000 reclaim forms were processed, with an average reclaim amounting to £3,551. This is the second-highest figure since the introduction of pension freedoms in 2015.

Over the past eight years, people aged 55 and over who have been overtaxed on their early pension withdrawals have reclaimed almost £1.1 billion.

The need for taxpayers to reclaim overpayments has arisen because people withdrawing from their pension pots early have typically been charged emergency tax, usually significantly above the amount that is ultimately owed.

The figures suggest that an increasing number of over-55s are using their pension freedoms, with some commentators suggesting that this is a result of the cost-of-living crisis.

The HMRC data also revealed a decrease in the number of transfers into qualified recognised overseas pension schemes (Qrops), falling from 3,900 in 2021 to 2022 to 3,250 in 2022 to 2023.

Despite this, the total value of these transfers increased from £517 million to £680 million over the same period.

If you are concerned that you may have paid too much tax on pension withdrawals in the past, please get in touch.

The benefits of Employee Ownership Trusts

Introduced in 2014, Employee Ownership Trusts (EOTs) provide an attractive alternative to traditional business succession strategies, offering a series of unique benefits to businesses, their employees, and the wider economy.

Employee engagement and productivity

One of the most immediate benefits of EOTs is their positive impact on employee engagement and productivity.

As beneficiaries of the trust, employees have a direct, vested interest in the success of the business.

They become not just workers, but also part-owners, which nurtures a stronger commitment to the company’s objectives.

Studies suggest that companies with engaged employees perform better on multiple measures, including reduced absenteeism, increased productivity and higher customer satisfaction rates.

Financial incentives

From a financial perspective, EOTs also offer significant benefits. For business owners looking to sell, the sale of a controlling interest (more than 50 per cent) of the business to an EOT is free from Capital Gains Tax (CGT), providing a cost-effective route for succession planning.

The employees, as beneficiaries of the EOT, also gain the opportunity to receive tax-free bonuses, up to a capped limit per annum.

These incentives can result in substantial tax advantages for both the selling owners and the employee beneficiaries.

Stability and longevity

EOTs promote business stability and longevity, particularly in the context of succession planning.

In contrast to a traditional sale of a business, where future directions may be uncertain, a sale to an EOT ensures that the business continues in a manner consistent with its established values and goals.

The employees, many of whom may have dedicated significant portions of their careers to the business, are naturally invested in its continued success.

This can reduce business disruption during the transition phase and enhance long-term business prospects.

Economic resilience

On a macro level, businesses owned by EOTs contribute to the resilience of the economy. Research has shown that employee-owned businesses are less likely to fail during economic downturns.

This resilience stems from their focus on long-term sustainability over short-term profits.

Additionally, they are more likely to retain employees during tough economic times, providing stability at a company and community level.

Societal impact

Finally, EOTs can foster a sense of social responsibility and collective welfare.

Businesses owned by their employees are often more invested in their local communities, contributing positively to societal welfare.

EOTs offer a robust alternative to traditional business structures and should be considered as part of a business’s succession or exit planning.

These trusts are likely to play an increasingly significant role in shaping a more inclusive, resilient, and sustainable business environment. If you would like advice on EOTs, please speak to us.

Eight ways your accountant can boost the success of your business

Accountants are often seen as guardians of tax and compliance. However, their expertise extends far beyond these areas.

They can act as problem solvers, assisting with a range of tasks that can set the stage for a smooth and profitable business operation. Here are eight ways your accountant can help your business flourish:

Assisting with business formation

Launching a new business is never straightforward, and there can be bumps in the road that may not become apparent until it is too late.

The structure of your business, whether it is a sole trader, partnership, or company, comes with unique tax obligations, paperwork, and, potentially, personal liabilities.

An accountant can guide you in choosing the most suitable structure for your business, potentially saving you significant time and money.

Guiding business acquisitions or sales

If you are considering selling your business or acquiring a new one, consulting with your accountant should be your first step.

Accountants can assist with business valuations, develop exit strategies, and compile the necessary financial reports and documents to ensure you make informed decisions.

They can also help minimise costs and protect you from entering into deals that will not benefit you in the long run.

Improving cash flow

Inadequate cash flow management is a common cause of business failure. Your accountant can help by conducting a comprehensive business analysis, rebalancing your budget and debts, optimising your cash flow, and building cash flow forecasts.

By helping you understand your financial obligations and adjusting the way funds are used in the business, you can avoid disrupting relationships with suppliers and staff, ensuring your business operates as smoothly as possible.

Streamlining business operations

Decisions that may seem straightforward can become critical when they involve financial considerations.

Accountants can assist with decisions such as whether to buy or lease equipment, where to rent office space, and how to evaluate supplier terms and conditions.

They can help price your products to maximise profit and reach a broader customer base. Accountants can also identify underperforming areas in the business and suggest potential expansion opportunities.

Implementing cloud software

Your accountant can help automate many of your business’s monthly bookkeeping tasks and establish an invoicing system that provides a clear overview of paid and unpaid invoices using the latest cloud accounting packages.

This intelligent software, such as Xero, Sage or QuickBooks, can even send reminder emails to clients about unpaid invoices, saving you time and helping you stay on top of your finances.

Networking

Effective accountants build relationships with other successful businesses. If you are seeking suppliers or investors, your accountant may be able to connect you with the right people.

Securing funding

At some point in the life of a successful business, additional financing may be necessary.

Whether it is securing a loan to navigate challenging times or attracting investors for essential expansion, obtaining this funding will require well-structured and clear financials.

Your accountant can help you structure your investment proposals and loan applications in a way that appeals to investors, showcasing your business and increasing the likelihood of your funding efforts succeeding.

Managing inventory

Daily inventory management can be challenging. However, your financial records can provide your accountant with valuable insights into your stock room operations.

Your accountant can analyse trends over time and suggest necessary changes to ensure peak operational efficiency.

The role of an accountant can extend far beyond just assisting with taxes.

By helping you in every aspect of your business, your accountant can help you sidestep various challenges and contribute to the creation of a successful, efficient, and streamlined business.

If you would like to know more about how we can help your business flourish, please contact us today.